Consultant Disclosures

1. What the Consultant is

The Mylo Consultant is an artificial-intelligence (AI) service that explains how inheritance, estate, succession, and related tax law generally works in specific jurisdictions. It is designed to help you understand legal concepts and statutes in plain language so that you can have a more informed conversation with a licensed professional.

2. What the Consultant is NOT

Mylo is not a law firm, tax advisory firm, financial advisory firm, or fiduciary.

The Consultant:

• is not a lawyer, attorney, solicitor, counsel, tax advisor, or financial advisor, and does not practice law in any jurisdiction;
• does not provide legal advice, tax advice, or personal financial advice;
• does not create an attorney-client, tax-advisor, financial-advisor, or fiduciary relationship with you;
• does not draft binding legal instruments such as wills, trusts, powers of attorney, or advance directives specific to you;
• does not represent you in any court, before any tax authority, or in any other proceeding.

Nothing you share with the Consultant is protected by attorney-client privilege or work-product doctrine.

3. What the Consultant provides

The Consultant provides general legal information drawn from public statutes, government publications, and reputable secondary sources. Every substantive claim in a response is tied to a cited source from our knowledge base. AI-generated content may still be incomplete, inaccurate, or out of date. Before acting on any information provided by the Consultant, you should consult a licensed attorney or other qualified professional in your jurisdiction.

4. Jurisdictions

The Consultant currently covers the following jurisdictions: United States (federal), California, New York, Texas, Florida, United Kingdom (England & Wales), France, Germany, and Spain. The Consultant will tell you if your question falls outside these jurisdictions or if it requires specialist knowledge it cannot reliably provide.

Availability may be restricted in certain jurisdictions for regulatory or operational reasons. The Consultant is intended for users in the jurisdictions listed above.

5. Privacy & data handling

Conversation content is not saved on our servers.When you refresh or close the page, the chat history disappears. We do not store the text of your prompts or the AI's answers on our infrastructure.

Browser-local profile preferences.To avoid asking you the same setup questions on every visit, the Consultant saves a small profile in your browser's local storage (jurisdiction preference, family situation, whether you have a will). This data never leaves your device — it is not transmitted to or stored on our servers. You can clear it at any time by clearing your browser's site data, or by clicking “Start new session” in the chat interface.

We retain limited operational metadata — rate-limit counters, safety flags, and usage counts (not prompt text) — for up to 30 days to detect abuse and maintain service quality.

Optional session save. At the end of a conversation, you may choose to save the dialog anonymously to help us improve the service. If you opt in, the full text of your messages and the Consultant's replies is stored on our servers for up to 90 days and then automatically deleted. The stored session does not include your name, email address, IP address, or precise timestamp, and is not linked back to your account. Opt-in is off by default — nothing is stored unless you click the save button.

6. AI sub-processors

To operate the Consultant, we transmit your prompts (in real time) to the following third-party AI providers. Each is contractually bound by a data-processing agreement (DPA) and operates under the EU-US Data Privacy Framework and/or Standard Contractual Clauses for EU transfers:

• Anthropic PBC (United States) — Claude models for classification and answering.
• OpenAI, L.L.C. (United States) — embedding models for semantic retrieval.

These providers process your prompt to generate a response and do not retain prompts for training. See each provider's documentation for details.

7. Transparency — you are chatting with an AI

The Consultant is an AI system. We will tell you so in the chat interface. You can ask the Consultant directly and it will confirm it is AI.

8. No guaranteed outcomes

We make no warranty that the information provided is accurate, complete, up to date, or suitable for any particular purpose. The service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Consumer-protection rights under applicable EU and UK law are not affected.

9. Limitation of liability

To the maximum extent permitted by applicable law, Mylo's aggregate liability arising out of or relating to your use of the Consultant is limited to the greater of €100 or the fees you have paid to Mylo in the twelve months preceding the event giving rise to the claim. This limitation does not apply to liability that cannot be excluded or limited under applicable law (including, where applicable, liability for gross negligence, death or personal injury, or under Article 82 GDPR).

10. Prohibited use

You will not use the Consultant to:

• file documents in court or with a tax authority without review by a licensed attorney;
• make final legal or financial decisions without consulting a licensed professional in your jurisdiction;
• extract, reverse-engineer, or retrain on the service's output;
• attempt to bypass safety filters, inject malicious prompts, or violate any applicable law.

11. Topics the Consultant will not answer

The Consultant will decline to answer questions about:

• active litigation strategy;
• criminal liability;
• immigration consequences of inheritance;
• drafting specific binding instruments for you (wills, trusts, POAs);
• signing, witnessing, or notarization instructions;
• medical questions.

For any of these, please consult a licensed professional in the relevant field.

12. Changes

We may update these disclosures from time to time. Material changes will be communicated via the email address associated with your account, if any. Continued use of the Consultant after an update constitutes acceptance of the revised disclosures.

13. Contact

Questions? Write to team@mylo.family.